SHIPPING, DELIVERY & RETURNS
At this time shipping is available within Trinidad and Tobago only
Chester Drawer utilises an independent shipping carrier, TTPOST, to fulfil our shipping services. Items shipped via TTPost will incur a flat rate fee of $5.00 USD/$34.00(TTD) which is included at checkout.
Please note that TTPost is in no way affiliated with Chester Drawer and this service is used independently as a shipping method.
Dispatched orders are delivered to the customer within 2-5 business days. You can track your orders can be tracked using the TTPOST website ttpost.net
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LOCAL DELIVERY (Limited time offer)
For a limited time only, Car delivery services will be offered to clients in Tobago. This service is offered only within Scarborough and Environs. You will be duly notified via our website, email list and social platforms when this service will be ended.
Local Deliveries Take place on Monday, Wednesday and Friday between the hours of 9am and 12noon. Orders placed on the weekend will be delivered on the next delivery day. Order placed after 7:00am (AST) on a delivery day will not be delivered on that same day. It will be delivered on the following delivery day.
EG: Orders Placed on Monday at 7:30am will be delivered on Wednesday between the hours of 9am and 12noon.
When placing your order online, feel free to leave a note including the address about where you would like your items delivered.
The customer is free to return items if they desire. Returns are classified as non-defective returns and defective returns.
Refunds will not be issued for non-defective items. Also, Chester Drawer will not cover shipping for returning non- defective items. The customer will be responsible for shipping fees incurred as a result of returning non-defective items
If the item is defective and you wish to exchange it, Chester Drawer will incur shipping fees for the replacement of the new item. However, the customer will be responsible for shipping fees incurred as a result of returning defective items to Chester Drawer.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If returning your product, it should be mailed to:
Chester Clothing Store
385 Orange Hill Road
Trinidad & Tobago
Original/initial shipping fees will not be refunded for any type of returns. Thus, the customer will incur any shipping fees associated with returning defective or non-defective items.
If you are shipping an item over $100(USD), you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.